baji taka Privacy Policy

baji taka is an online entertainment platform offering sports betting, casino games, and various other gaming services for Bangladeshi users. This privacy policy applies to all services provided through the baji taka website (https://baji-taka.cam) and its Android and iOS mobile applications.

This privacy policy takes effect from the moment you register on our platform. By continuing to use the platform, you confirm that you have read and agreed to the terms set out in this policy. Our Terms and Conditions and this privacy policy are considered complementary documents.

baji taka may collect the following types of personal information as needed to provide specific services:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Address and residential details
• Citizenship and nationality

2.2 Contact Information

• Email address
• Mobile number
• Any messages or requests submitted by the user

2.3 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction verification)
• Deposit and withdrawal history
• Transaction dates and amounts

2.4 Usage Information

• Game play history, betting records, and session duration
• Login and logout times on the platform
• Preferred game categories and feature usage patterns

2.5 Technical Information

• IP address and device identifiers
• Browser type, operating system, and device language settings
• Cookies and session tokens

baji taka collects user information in the following ways:

3.1 Information Provided Directly

You provide information directly when filling out the registration form, during the account verification process, when contacting customer support, when making deposits or withdrawals, and when participating in promotional offers. We only collect this information when you voluntarily provide it.

3.2 Automatically Collected Information

When you use the platform, our servers automatically record certain technical information. This includes your IP address, browsing patterns, links clicked, and page visit data. This information is used primarily to maintain security and improve service quality.

3.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, baji taka may use trusted third-party verification agencies. Any information received in this way is used solely for that specific purpose.

baji taka uses collected information for the following specific purposes:

1. Account Management: To create, verify, and maintain your account, and to ensure secure login.
2. Service Delivery: To operate the platform's core services, including betting, gaming, processing deposits and withdrawals, and issuing bonuses.
3. Identity Verification and Fraud Prevention: To confirm account ownership and prevent unauthorised transactions.
4. Customer Support: To respond to your questions, complaints, or support requests. Our customer support team is available 24/7 via live chat and email in both Bangla and English.
5. Service Improvement: To analyse usage patterns and improve the platform experience.
6. Sending Relevant Notifications: To send important account-related notices, security alerts, and transaction confirmation messages.
7. Responsible Gaming: To identify unusual gaming behaviour and provide assistance when needed — for more information, see our Responsible Gaming Guidelines.
8. Meeting Legal Obligations: To comply with applicable laws and regulations and to provide necessary information to relevant authorities.

baji taka does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Support Parties

Necessary information may be shared with trusted service providers for specialised tasks such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, technical support, and customer service. These parties may only use the information to carry out their specific task and are required to comply with our privacy standards.

5.2 Legal Requirements

baji taka may disclose information when required by a court order, a lawful request from an investigating authority, or applicable legal obligations. In such cases, we will disclose only as much information as the law requires.

5.3 Corporate Changes

If baji taka undergoes a merger, acquisition, or asset transfer, user information may be part of that process. Users will be notified in a timely manner in such cases.

Cookies and similar technologies are used on the baji taka platform. Cookies are small data files stored in your browser that help the platform remember who you are.

6.1 Types of Cookies

• Essential Cookies: Used to maintain login sessions and ensure security — without these, the platform will not function properly.
• Functional Cookies: Used to remember your preferred language, display settings, and other personal settings.
• Analytical Cookies: Used to understand platform usage patterns and improve service quality.

6.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, please note that disabling essential cookies may affect certain important platform functions and you may not be able to log in normally.

baji taka retains your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations.

7.1 Active Accounts

Account-related information is retained for the entire period your account remains active. Gaming history and transaction records are retained for a defined period.

7.2 After Account Closure

Even after an account is closed or deactivated, financial transaction records, identity verification records, and dispute resolution information may be retained for a specific period as required by applicable law.

7.3 Deletion of Information

Once the defined retention period expires, or when there is no longer a valid reason to retain the information, baji taka deletes or securely disposes of the data.

As a user of the baji taka platform, you have the following rights over your own information:

1. Right to Access: You may request to know what information we hold about you.
2. Right to Correction: You may request correction of any inaccurate or incomplete information.
3. Right to Deletion: In certain circumstances you may request that your information be deleted, though information retained under legal obligations may be exempt.
4. Right to Restrict Processing: In some cases you may request that the use of your information be limited.
5. Right to Portability: Where applicable, you may request your information in a structured, commonly usable format.
6. Right to Object: You may object to your information being used for specific purposes.

baji taka applies industry-standard technical and organisational measures to protect your information:

9.1 Encryption

All data transmitted between the platform and your device is secured using SSL (Secure Sockets Layer) encryption technology. This prevents any third party from reading or altering the data during transmission.

9.2 Access Controls

Only authorised staff can access your information, and they can only view the minimum amount of data required for their specific role.

9.3 Security Monitoring

Our systems are continuously monitored so that any suspicious activity or security incident can be detected quickly and appropriate action taken.

9.4 Your Responsibilities

While we ensure technical security, it is your responsibility to keep your account password confidential and not share it with others. If you notice any suspicious activity, please notify our customer support immediately.

The baji taka platform is strictly for users aged 21 and above. We never knowingly collect information from anyone under the age of 21.

Age is verified during the registration process. If we become aware that we have collected information from a minor, that information will be deleted as quickly as possible and the associated account will be closed.

To learn more about us, visit our About Us page, where our commitments and values are described in detail.

baji taka reserves the right to change or update this privacy policy from time to time. For any significant changes, we will:

• Update the revision date on this page.
• Send a notice about the changes to your registered email address.
• We will show a notification when you log in to the platform.

If you continue using the platform after the changes, it will be assumed that you have accepted the updated policy. We therefore recommend that you check this page regularly.